The key stages from planning to go live
From the moment you see your exchange appear on the rollout plans, it could be up to 15 months before it's ready to supply superfast fibre broadband. Why? Well, here's what we have to do...
The most important thing is to know what the current picture is like in an exchange area. So we do a full assessment of the existing network infrastructure to provide accurate, up-to-date information for engineers.
Months 1-9: Preparing the exchange
We then agree and plan where the new equipment goes. As every exchange is different, we may have to create bespoke equipment. Once ordered and built, we install everything and upgrade the power facilities.
Months 3-9: Planning the network
While we're upgrading the exchange, we survey the area and draw up a plan for where the fibre, new ducts and street cabinets go. This often involves consultation with local councils to comply with local planning regulations.
Months 10-15: Installation
The final stage is building from the exchange to the new street cabinets. When the first 10 cabinets are ready, we'll let our customers know and they can start to offer superfast fibre broadband services.
Our fibre broadband rollout is one of the fastest in the world
We're currently upgrading 2,000-3,000 cabinets a quarter and connecting between 70-100,000 premises with fibre every week.
But it's not easy. The local access network covers 30 million customers and 8 million broadband lines from approximately 5,500 local exchanges. 300 million telephone calls and 350 million internet connections are made across this network every day.
We have to lay 3 million km of fibre across the UK and install 50,000 new cabinets serving 3 million distribution points.